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All employees, students, and others who engage in university-related international travel are required to register their travel with the university and adhere to OSU's International Travel Policy. Please ensure that you have carefully reviewed the information available on the International Travel home page which provides an overview of international travel policies and processes, including how to register your travel, and other benefits available to university travelers.
This page provides information about the OSU International Travel Insurance policy, our 24/7 health and safety support coverage, how to prepare for and use your insurance while traveling, and additional optional insurance products.
Registered travelers will be covered by OSU’s International Travel Accident & Sickness Plan (also known as international travel insurance). This plan covers $500,000 lifetime maximum per covered accident/sickness; evacuation due to security/political unrest, natural disaster, emergency medical situations; trip interruption and cancellation benefits; and 24-hour travel, safety and security assistance services.
Register your travel to ensure coverage: You must register your travel with the university in order to be automatically enrolled in OSU's travel insurance policy.
Coverage period: OSU’s international travel insurance policy provides coverage during periods of registered university-related travel (see definition in International Travel Policy 4.6). In the event of an unanticipated deviation, the insurance policy will extend coverage for 14 days before and after the originally registered travel dates.
Exclusions: The travel insurance is subject to terms, conditions, and exclusions. Based on the location of travel and specific exclusions, some travelers may be precluded from coverage or have limited coverage.
Information on OSU's International Travel Insurance can be found in the policy brochure:
International SOS (ISOS)
Travelers also have access to International SOS (ISOS), a global network available 24/7 to support you before and during international travel. Travelers will work with ISOS to access their International Travel Insurance benefits.
ISOS can help you prepare before departure with information about potential risks at your destination, and can provide local updates while you travel. ISOS has a global network of 26 Assistance Centers, with more than 11,000 professionals in over 1000 locations in 90 countries. International SOS doctors, security experts and assistance coordinators are available 24/7 to provide advice in your language - and to support you in case of emergency - no matter where you are in the world.
To ensure proper coverage, ISOS must receive your detailed travel itinerary. This helps prevent travelers from paying out-of-pocket and enables ISOS to properly bill OSU's International Travel Insurance when applicable.
If you book your international airfare using OSU's Travel Agency CTP or the Concur Online Booking Tool, your itinerary will be automatically forwarded to ISOS.
If you book your international airfare yourself by any means other than CTP or Concur, you must forward your itinerary to ISOS yourself.
You must forward the itinerary from your [email protected] email account. If the itinerary was originally sent to a personal email address, forward it to your OSU email account first. Do not change or modify the original itinerary email content. Forward the itinerary from your @oregonstate.edu account to [email protected].
If you are forwarding an international travel itinerary on behalf of another traveler, please note the instructions below carefully.
It is highly recommended that all OSU travelers download the assistance app prior to departure.
You can use the app to:
The easiest way to access your International Travel Insurance and ISOS services is by calling ISOS through the app, using the small phone icon in the bottom right corner.
You can also make a direct call to +1-215-942-8478. International numbers are listed on the OSU Membership card for in-country calling. You may need to provide the OSU Membership number: 401GDA957900.
If travelers contact ISOS prior to receiving services covered under the policy, the cost of the service may be directly billed to the insurance provider and the traveler may not have to pay out-of-pocket expenses.
In the event you seek medical treatment or incur other costs covered by the policy that are not billed directly through ISOS, please follow the instructions below to seek reimbursement for your claim:
Member Portal: Visit the portal for OSU members to explore all the resources available through ISOS.
Digital Learning Portfolio: ISOS offers a range of videos on various topics related to travel security and health, as well as videos aimed specifically at student travelers.
For support with ISOS or using your International Travel Insurance, please contact the Travel & Expense Office at [email protected].
University employees enrolled in PEBB employee basic life insurance have a travel benefit offered by Standard Insurance through Frontier Medex Travel Assistance. More information regarding that coverage may be found on the Office of Human Resources website.
If you are enrolled for medical insurance through the University, you may have some level of coverage for medically necessary, urgent or emergency services when traveling outside the United States. Prior to international travel, you should contact your medical insurance provider to ask if you have medical care coverage, including what types of services, the limits of liability and any associated co-pays or deductibles, that apply when traveling internationally. To locate your plan’s contact information, visit Group Numbers & Plan Contacts on the Office of Human Resources website.
|Optional Supplemental Insurance Products||
All travelers can choose to purchase supplemental or additional insurance for their international travel beyond what is provided by the university. This coverage is not required. It can be purchased outside of OSU and is paid for by the traveler.
Additional options include:
|Dependent Travel Insurance||
Dependents can be added to OSU’s international travel insurance policy for $2.10 per dependent, per day. In order to qualify for coverage, dependents must meet the definition of found in the current OSU International Travel Brochure. The cost of dependent insurance will be billed to the traveler by OSU.
For questions on dependent international travel insurance, please contact OSU’s Travel & Expense Office at [email protected].